Return & Exchange Policy

Return & Exchange Policy

If you would like to request a return, please email us with your order details within 7 days of purchase.

Customers are responsible for the cost of returning the item and must post the product back within 7 days of the purchase date.

We do not accept returns for change of mind. Returns are only accepted if:

• The item is faulty, or
• You need to exchange for a different size

Exchanges (Size)
To exchange for another size, please return the original item and place a new order for the correct size. Once we receive the returned item, we will inspect it to ensure it is in original, sellable condition. If approved, we will issue a refund for the returned item.

Please note that shipping costs are non-refundable.

Items must be returned unused, unwashed, and in their original condition.

RETURN / EXCHANGE EMAIL : 

SHOP@PHASETOPHASE.SHOP